Frequently Asked Questions (FAQ) about NDIS Services
Question: How do I know if I’m eligible for NDIS-funded therapy?
Answer:
If you are an NDIS participant with funding under the categories of Improved Daily Living or Improved Health and Wellbeing, you are eligible for therapy services. Contact us or your support coordinator for more details.
Question: Can I use Australian Therapy Hub if my NDIS plan is agency-managed?
Answer:
Yes, we work with all types of NDIS plans, including agency-managed, self-managed, and plan-managed funding arrangements.
Question: What if I don’t know how to use my NDIS funding?
Answer:
No problem! Our team can guide you through the process of using your NDIS funding to book therapy services.
Question: How do I book a therapy session with NDIS funding?
Answer:
Booking is easy! Visit our website, choose a therapist, and select your preferred session type. During the payment process, you can specify NDIS funding as your payment option.
Question: Can I request a specific therapist for my NDIS-funded sessions?
Answer:
Yes, you can choose a therapist based on your preferences and needs. We provide detailed therapist profiles, including qualifications and areas of expertise, to help you make an informed decision.
Question: What happens if I need to reschedule an NDIS-funded session?
Answer:
Rescheduling is simple. Log in to your account and modify your session details. We recommend providing at least 24 hours' notice to avoid cancellation fees.